North West Photography Courses – Please read before booking.
We aim always to be fair and professional and we ask that you take time to understand these terms and conditions which apply to all bookings:
1.1. North West Photography Courses is operated by Photography Tuition Ltd (“PTL”). These terms and conditions, together with the booking form and the price list form the agreement between you and PTL. By booking a North West Photography Course, you accept these terms and conditions.
2. North West Photography Courses
2.1. Participants on a North West Photography Course should be 16 or over.
2.2. An application by you for attendance on a North West Photography Course will be subject to written acceptance by PTL. PTL reserves the right to refuse an application for attendance.
2.3. In order to get the most from the North West Photography Course, you should ensure you arrive promptly and attend the session in full.
2.4. Where your conduct is unacceptable (in PTL reasonable opinion), we reserve the right to request that you leave the North West Photography Course. No refund of fees will be made.
2.5. PTL will be entitled to change the venue and make minor changes to the timing and content of any North West Photography Course. In the unlikely event we have to replace a tutor, we shall make every effort to ensure the replacement tutor has similar expertise to the one advertised. In addition, it may be necessary for the course to re-arrange a single session at a mutually convenient date.
3.1. On booking, you must pay the full amount of the fees.
4. Refunds and cancellation
4.1. You may cancel a North West Photography Course if your notification is received by PTL a minimum of 14 days prior to the start of the North West Photography Course. Provided PTL has received your notice of cancellation within this time frame (and acknowledged your notice), PTL will refund any fees received from you, less a 10% administration fee.. Please ensure PTL has acknowledged your notice of cancellation. We will not be able to refund you where we did not receive your notice 14 days before the start of the North West Photography Course (regardless of when you sent it).
4.2. We will not be able to refund you where you do not attend and do not cancel in line with the above.
4.3. We will make every reasonable attempt to transfer your reservation to another date for the same course. We are able to change the name on the ticket if you are unable to attend and choose to have another party attend in your place.
4.4. PTL may cancel any North West Photography Course at any time prior to its commencement. Except as set out in clause 4.5 below, PTL will repay any deposit and fees received from you in respect of the relevant North West Photography Course. Please note that PTL will not refund travel costs for cancelled courses.
4.5. There is no entitlement to a refund where PTL is forced to cancel part or all of a North West Photography Course due to reasons beyond our reasonable control. However, refunds may be paid at PTL’s discretion.
4.6. We regret we cannot offer refunds where we have to change tutors or venues.
5. Feedback and Complaints
5.1. North West Photography Courses are designed to provide an enjoyable and high-quality experience for those attending. At the end of each North West Photography Course, we will provide an evaluation form, which will offer you the opportunity to provide feedback.
5.2. In the event of a complaint, please make your complaint in writing to Tony@northwestphotographycourses.com within 7 days of the North West Photography Course ending. We take any complaint seriously and will aim to investigate and respond as quickly as possible and in any event within 28 days.
6.1 We hold public liability insurance against personal injury associated with attending our courses, subject to the reasonable behaviour of ourselves and those attending our courses. A safety briefing is part of the first briefing at every course where we will be taking photographs outdoors and attendees will be asked to confirm that that they have understood its content.
6.1. Please ensure you take care of your personal possessions as PTL cannot accept any liability for them.
6.2. PTL will not be liable for any loss or damage suffered by you resulting from any events which are beyond the reasonable control of PTL.
6.3. Subject to the above, PTL’s liability to you is limited to the fees you have actually paid for the relevant North West Photography Course.
8.1. The Contract contains all the terms agreed between you and PTL.
8.2. This agreement shall be governed by and construed in accordance with English law and the parties agree that the English courts shall have exclusive jurisdiction in relation to this agreement.